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Terms of service

OVERVIEW

This website is operated by MIORA. Throughout the site, the terms "we," "us," and "our" refer to MIORA. MIORA offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

 

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

 

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

SECTION 3 – PRODUCTS AND SERVICES

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 4 – PRICING AND PAYMENT

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

All prices are listed in US Dollars (USD). Applicable sales tax will be added to your order based on your shipping address.

Unless otherwise agreed, payment is due in full at the time of purchase.

SECTION 5 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 6 – SHIPPING AND DELIVERY

Delivery will be made to the address provided by you at the time of order.

We shall exercise the utmost care when executing orders. However, any specified delivery dates are estimates. We are not liable for any delays in shipping caused by the carrier or customs. Risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier.

SECTION 7 – RETURNS AND REFUNDS

You may return your product for a refund within 14 days of receiving your order. To be eligible for a return, your item must be unwashed, unused, and in its original packaging.

Due to health and hygiene reasons, we cannot accept returns on items that have been unsealed, used, or washed.

To initiate a return, please contact us at [support@miora.us]. Customers are responsible for the costs of return shipping.

Refunds will be processed within 14 days of our receipt and inspection of the returned goods. The refund will be issued to your original method of payment.

SECTION 8 – COMPLAINTS AND DISPUTES

Any complaints about defects or issues with your order must be submitted in a clearly described manner to us within 7 days of discovery. Please contact us at [support@miora.us] with your order number and a description of the issue.

We will respond to complaints within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, we will send a notification indicating when you can expect a more detailed answer.

SECTION 9 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of State of California, United States.

SECTION 10 – CHANGES TO TERMS OF SERVICE

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 11 – CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact us.

  • Miora Living

  • 2474 Haste Street, Berkeley CA

  • support@miora.us